Porting in number error: please try again

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Fishwishing
Fishwishing Posts: 19 ✭✭
edited February 29 in My Mobile

I am having the same error in this thread who gave up on the porting :


I have chatted with support and got a ticket last night. There hasn't been any update yet, and my number is from a group plan where everyone else already finished their porting except me and tonight the plan will get cut off, after which my current number will no longer be active for porting and I will lose that number. 😢

What is the cause of this try again error and did someone actually help to fix the issue from the thread above?

Frustrated 😢😢😢

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  • Whizz
    Whizz Posts: 19,946 admin
    Answer ✓
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    Hello Fishwishing,

    Thank you for reaching out. We understand the urgency of this matter and I can assure you that the ticket was assigned with the highest priority possible, and our technical team is doing their best to provide us with a solution as soon as possible.
    Feel free to reach out to us in private if you need help with the activation of the new SIM card once you get it. 
     
    Have a good one!
    -Sergiu, Community Moderator. 

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