FAILED TO GIFT

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kingTheod
kingTheod Posts: 188 ✭✭
edited February 28 in Data Gifting



TRYING TO GIFT SOME DATA TO A RANDOM PERSON BUT GOT THIS ERROR AT THE TOP...

ANY IDEA ?

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  • elena code xzi4t
    elena code xzi4t Posts: 5,957 ✭✭
    edited February 24
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    Hi @kingTheod

    Sorry your screenshot is not readable, too small.

    Do you know that you can only gift data from the current month? This can be the problem

    And also the other party must have a data plan in order to be able to receive the data

  • Code : 8CE6H
    Code : 8CE6H Posts: 8,349 ✭✭
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    Hello kingTheod,

    Not possible for bonus. Only for the data of the current month.

  • kingTheod
    kingTheod Posts: 188 ✭✭
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    cannot gift bonus data ? that's why ! thx

    and yeah it s from the current month.

    😎

  • elena code xzi4t
    elena code xzi4t Posts: 5,957 ✭✭
    edited February 24
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    What error you have, from the image I cannot read the error

    This is the rule


    What kind of data can I gift?

    You cannot gift:

    • An unlimited feature, such as text, minutes or minutes for international calls
    • Add-Ons
    • Gifted data (no re-gifting allowed!)
    • Data that has already been rolled over

     

    How late in my payment cycle can I gift unused data?

    If you want to gift unused data at the end of your payment cycle, you can gift it right before your current payment cycle ends. Once this cycle is over, however, the data will roll over — it will no longer be available to send as a gift.


    The guide https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

    If you stay in the guide, in the bottom right of the page, lick on the green bubble and you can chat with the support

  • kingTheod
    kingTheod Posts: 188 ✭✭
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    here is the error message at the top of my browser.

    it doesn't say much from the server-side encountered error...

    It's a rolled-over data bonus, thus disqualified according to your comment

  • elena code xzi4t
    elena code xzi4t Posts: 5,957 ✭✭
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    Yes only the data from your current month can be gifted, all the other data cannot this is the rule

    sorry

  • Owver
    Owver Posts: 4
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    You need their referral code. (here for the forum badge)
  • 1G2Another
    1G2Another Posts: 2
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    Had the same thing happen to me
  • kingTheod
    kingTheod Posts: 188 ✭✭
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    yep i did add referral code...

    but i actually use my bonus data. that's why it failed.

    need to gift paid data only

    Good days !

  • elena code xzi4t
    elena code xzi4t Posts: 5,957 ✭✭
    edited February 27
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    Only the paid data from the current month, when the data are rollover you cannot gift anymore.

    Therefore, when the remaining days are the 60 or if you prefer before the new billing cycle

This discussion has been closed.