FAILED TO GIFT

Posts: 213 ✭✭
edited February 2024 in Data Gifting



TRYING TO GIFT SOME DATA TO A RANDOM PERSON BUT GOT THIS ERROR AT THE TOP...

ANY IDEA ?

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  • Posts: 11,348 ✭✭
    edited February 2024

    Hi @kingTheod

    Sorry your screenshot is not readable, too small.

    Do you know that you can only gift data from the current month? This can be the problem

    And also the other party must have a data plan in order to be able to receive the data

  • Posts: 9,472 ✭✭

    Hello kingTheod,

    Not possible for bonus. Only for the data of the current month.

  • Posts: 213 ✭✭

    cannot gift bonus data ? that's why ! thx

    and yeah it s from the current month.

    😎

  • Posts: 11,348 ✭✭
    edited February 2024


    What error you have, from the image I cannot read the error

    This is the rule


    What kind of data can I gift?

    You cannot gift:

    • An unlimited feature, such as text, minutes or minutes for international calls
    • Add-Ons
    • Gifted data (no re-gifting allowed!)
    • Data that has already been rolled over

     

    How late in my payment cycle can I gift unused data?

    If you want to gift unused data at the end of your payment cycle, you can gift it right before your current payment cycle ends. Once this cycle is over, however, the data will roll over — it will no longer be available to send as a gift.


    The guide https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

    If you stay in the guide, in the bottom right of the page, lick on the green bubble and you can chat with the support

  • Posts: 213 ✭✭

    here is the error message at the top of my browser.

    it doesn't say much from the server-side encountered error...

    It's a rolled-over data bonus, thus disqualified according to your comment

  • Posts: 11,348 ✭✭

    Yes only the data from your current month can be gifted, all the other data cannot this is the rule

    sorry

  • Posts: 4 ✭✭
    You need their referral code. (here for the forum badge)
  • Posts: 2 ✭✭
    Had the same thing happen to me
  • Posts: 213 ✭✭

    yep i did add referral code...

    but i actually use my bonus data. that's why it failed.

    need to gift paid data only

    Good days !

  • Posts: 11,348 ✭✭
    edited February 2024

    Only the paid data from the current month, when the data are rollover you cannot gift anymore.

    Therefore, when the remaining days are the 60 or if you prefer before the new billing cycle

This discussion has been closed.