Youtube Kids not working on mobile data (Vancouver, BC)

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VicVictor
VicVictor Posts: 18 ✭✭
edited February 16 in My Mobile

Youtube Kids not working on mobile data (Vancouver, BC), my kid can't watch youtube kids, it says I'll see you soon! YouTube Kids isn't available in your region right now.

Anyone encounter this and have a solution to it?

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 4,284 ✭✭
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    Hi @VicVictor

    The service is in beta test probably is connected to this, can you please signal this to the support, probably they have a solution, otherwise the will signal in order to be fixed.

    You can chat with them https://fizz.ca/en/support or even open a ticket from your FIzz's portal, My settings => contact form

Answers

  • Patricia C5YQZ
    Patricia C5YQZ Posts: 2,701 ✭✭
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    Is not only in BC! Quebec too my kids can't watch youtube kids ! I dont understand why !

  • A17
    A17 Posts: 7,701 ✭✭
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    A temporary problem VicVictor?

  • VicVictor
    VicVictor Posts: 18 ✭✭
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  • JHop
    JHop Posts: 8 ✭✭
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    So @VicVictor all the fizz traffic seems to be routing via Montreal. YouTube kids is not available in Quebec so I think it is effectively being geoblocked.

    I would still raise a support ticket but that is my guess to the why.
  • JHop
    JHop Posts: 8 ✭✭
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    @VicVictor you tube kids is not available in Quebec and it would seem that as the fizz traffic is being routes through Montreal you are effectively being geoblocked.

    Would still suggest raising a ticket but that could a likely the cause
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