Not a good beginning.
I got my sim threw it in my phone selected my phone number, paid my charge and now all that happens is my lte symbol flashes on off on off on off on off on off on off.
I contacted support a ticket is now being made.
Anyone have any ideas? And yes the phone was rebooted about 10 times, yes the sim was removed and reinstalled, yes it was put in a different phone, yes network settings were reset.
Nothing has worked so far.
Answers
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I saw this problem in the past and force a provisioning in their system (at least what I understood from their reply) solved this problem
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Hello FizzingFizzer
As mentioned in the chat you've had with us previously, the activation has not completed within our system, for which, my colleague escalated a ticket towards our technical team.
Once we have an answer, we'll notify you via email. In the meantime, the ticket can be tracked under My settings -> My tickets, or Overview.
Thank you for your understanding!
Have a good one!
-Florin, Community Moderator0 -
I appreciate the followup here. This thread is mainly for others who have this problem in the future. I will also update when/if it's ever fixed.
Thanks.
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Update. I got an email saying I'm active but the tickets still open. I think the system just finally provisioned my sim.
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