How long does it take for Community points to be applied to my Fizz mobile account?

ThePhil · November 2023

Just wondering if there's a delay in the points being applied.

Thank you!

NinjaMarky · November 2023

not every community point will apply to your fizz account. the points earned from community badges and as mentioned, those from the wheel are not applied to your fizz account

otherwise the points from forum posts and best answer are usually applied within a matter of minutes. sometimes there can be delays due to network maintenance, etc.

https://fizz.ca/en/faq/how-do-i-earn-perks-using-community

you can refresh your fizz account page to see the updated points.

CandyCris · November 2023

It took less than 5 minutes for my points to be updated after I made a few posts.

uzedia · November 2023

I just did a test. Posted a comment and about 10 minutes later the total number of points in my account increased by 3 points :)

CandyCris · November 2023

If you don't see your points being updated, try logging out of your Fizz account and logging back in.

jiyingss · November 2023

for me about 3 mins after reloading my account page, it depends, no worries, you wont lose your points

NinjaMarky · November 2023

ill test it now too ... my points applied within 2 minutes!

wayne · November 2023

Yes mine applies in less than 2 minutes just need to refresh the page

Easygolucky · November 2023

I tested it out as well and for me it took about 1 minute similar to everyone else :)

Easygolucky · November 2023

NinjaMarky

Nov 27, 2023

not every community point will apply to your fizz account. the points earned from community badges and as mentioned, those from the wheel are not applied to your fizz account
otherwise the points from forum posts and best answer are usually applied within a matter of minutes. sometimes there can be delays due to network maintenance, etc.
https://fizz.ca/en/faq/how-do-i-earn-perks-using-community
you can refresh your fizz account page to see the updated points.

Oh wow I did not know the community badge points do not count towards your account :/ that sucks

NinjaMarky · November 2023

yup seems the guru and geek badges never transfer over to fizz account

ThePhil · November 2023

> @NinjaMarky said:
> not every community point will apply to your fizz account. the points earned from community badges and as mentioned, those from the wheel are not applied to your fizz account
> otherwise the points from forum posts and best answer are usually applied within a matter of minutes. sometimes there can be delays due to network maintenance, etc.
> https://fizz.ca/en/faq/how-do-i-earn-perks-using-community
> you can refresh your fizz account page to see the updated points.

Thank you for the in depth answer!

Kind of sad that wheel points don't appy to Fizz account