How long does it take for Community points to be applied to my Fizz mobile account?

ThePhil
ThePhil Posts: 8 ✭✭
edited December 2023 in Break Room
Just wondering if there's a delay in the points being applied.

Thank you!

Best Answer

  • NinjaMarky
    NinjaMarky Posts: 1,292 ✭✭
    edited November 2023 Answer ✓

    not every community point will apply to your fizz account. the points earned from community badges and as mentioned, those from the wheel are not applied to your fizz account

    otherwise the points from forum posts and best answer are usually applied within a matter of minutes. sometimes there can be delays due to network maintenance, etc.

    https://fizz.ca/en/faq/how-do-i-earn-perks-using-community

    you can refresh your fizz account page to see the updated points.

Answers

  • CandyCris
    CandyCris Posts: 513 ✭✭
    edited November 2023

    It took less than 5 minutes for my points to be updated after I made a few posts.

  • uzedia
    uzedia Posts: 1,185 ✭✭

    I just did a test. Posted a comment and about 10 minutes later the total number of points in my account increased by 3 points :)

  • CandyCris
    CandyCris Posts: 513 ✭✭

    If you don't see your points being updated, try logging out of your Fizz account and logging back in.

  • jiyingss
    jiyingss Posts: 737 ✭✭

    for me about 3 mins after reloading my account page, it depends, no worries, you wont lose your points

  • NinjaMarky
    NinjaMarky Posts: 1,292 ✭✭
    edited November 2023

    ill test it now too ... my points applied within 2 minutes!

  • wayne
    wayne Posts: 244 ✭✭

    Yes mine applies in less than 2 minutes just need to refresh the page

  • Easygolucky
    Easygolucky Posts: 1,089 ✭✭

    I tested it out as well and for me it took about 1 minute similar to everyone else :)

  • Easygolucky
    Easygolucky Posts: 1,089 ✭✭

    Oh wow I did not know the community badge points do not count towards your account :/ that sucks

  • NinjaMarky
    NinjaMarky Posts: 1,292 ✭✭

    yup seems the guru and geek badges never transfer over to fizz account

  • ThePhil
    ThePhil Posts: 8 ✭✭
    > @NinjaMarky said:
    > not every community point will apply to your fizz account. the points earned from community badges and as mentioned, those from the wheel are not applied to your fizz account
    > otherwise the points from forum posts and best answer are usually applied within a matter of minutes. sometimes there can be delays due to network maintenance, etc.
    > https://fizz.ca/en/faq/how-do-i-earn-perks-using-community
    > you can refresh your fizz account page to see the updated points.

    Thank you for the in depth answer!

    Kind of sad that wheel points don't appy to Fizz account :(
  • Moose286
    Moose286 Posts: 5
    ^Very helpful, thanks a lot!
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