Why Fizz doesn't understand $32.6 is not $31?
Sent a few screenshots. Fizz "support" didn't get it.
I know $1 x 2= $2 rebate for the addon, but I'm talking about $32.6 charge.
33-2 = $31 , not $32.6 , right ?
If you said it's right, show me the proof please. Why $32.6 = $31 ?
Answers
-
Hi
yes it seems to have an error, since on my opinion should be 23+10+.46-2=31.46
since you don't have the taxes since you pay with the referral bonus
1 -
Basically your logic is right, There is no $0.46 e911 fee in Ottawa since this is 613 number. $23+$10 - 2 = $31.
Fizz "support" has no clue at all, with several screenshots.
0 -
Hello Seani,
Normally, a computer does not make errors. Perhaps a particularity of the place where you live?
0 -
This looks like a display issue/bug, I have something similar as well but I don't really care as the amount I really paid is according to my plan.
2 -
That's glad to hear
0 -
Hello Seani,
I’m sorry for the situation you have encountered.
I have verified your Fizz member account and I can see that a ticket was already escalated to our technical team.
You can see your ticket in your Fizz member account > My settings > My tickets.
As soon as the situation is solved, you will receive an e-mail with the ticket's details.
I hope you have a pleasant day!
-Mihai0
