Setting access issue
Answers
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Hi
Are you sure that they send it? You can check here
- Go to My Plans in your Fizz account.
- Under the plan you wish to view (if you have more than one) click on See usage.
- This will open the Usage screen, which lists all your gifts, Add-Ons, Rollovers, etc. The blue arrow will tell you which data bucket you are currently using. On the right hand side you can see how many days are left for your gifted data.
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Hello Carl_24,
Best to check with that person. If the transfer has taken place, it should be almost automatic.
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Normally, if others gift you data, you will receive a text message soon.
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When someone gift you with data, is just matter of secs to receive it, email and gifted data added to you ... maybe the other person has not done it yet ?
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Hello @Carl_24,
Thank you for describing your situation to us.
I have verified your Fizz member account and I can see that the data was sent and you received this data.
You can see the received data gifts by logging into your Fizz member account - My plans - Usage. More details about the usage menu here: https://fizz.ca/en/faq/how-do-i-view-my-usage.
I hope you have a pleasant day!
-Mihai
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