Remote Desktop Connection (RDP) not working with FIZZ router

Omar_K
Omar_K Posts: 4 ✭✭
edited October 2023 in Break Room
I was using FIZZ modem only, but when my router failed, i switched to the FIZZ router. Since then, my remote desktop connection don't work anymore.

It's such a basic feature! i see multiple people asking about this issue on this forum without a good answer :(

Can someone please let me know if there is a specific setup needed for this 25 year old technology!

Thank you in advance.

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,111 ✭✭
    edited October 2023

    Not much details provided. What is the direction of your traffic, outbound or inbound?

    In case of outbound, go to Security -> Firewall or Security -> Port blocking and check the current settings on your router

    Screenshot_2023-10-14-12-52-54-65_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

    In case of inbound, check if you have port forwarding in place (Basic -> Port forwarding)

  • Code : 8CE6H
    Code : 8CE6H Posts: 8,991 ✭✭

    There are probably new parameters to enter during a modification. Good luck''.

  • Omar_K
    Omar_K Posts: 4 ✭✭
    Thank you Andrei. Unfortunately the firewall is not it. My firewall is set to minimum by default, i even turned it off and still have the same issue.

    The Remote desktop comnection (RDP) i am trying to use is between 2 computers that are both hard wired to the router on my local network.
  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,111 ✭✭

    Can you ping each other? Check the firewall settings on each computer.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,868 ✭✭
    https://forum.fizz.ca/en/discussion/comment/6744979#Comment_6744979

    Are you connecting each other using the private ip? 192.168.0.x?

  • Pascal
    Pascal Posts: 7,438 ✭✭

    Did you try to press reset button?

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