how is fizz rated vs competitors

kingTheod
kingTheod Posts: 209 ✭✭
edited January 11 in Break Room

fizz stands high on https://www.whistleout.ca/CellPhones/Reviews/fizz-mobile

the site reviews a wide range of carriers across canada and fizz is very well rated : 4.5/5

rollover data seems unique to fizz across the nation !

and if you live outside Quebec, expect to pay hefty monthly charges...

all in all, Fizz remains at the top of the Hill for pricing and features.

👑

Comments

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,119 ✭✭

    Fizz is good in general. The most required thing to fix is to speed up the resolution of the problems by giving Level 1 agents more administrative privileges.

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,620 ✭✭

    thanks for info

  • kingTheod
    kingTheod Posts: 209 ✭✭

    i urge fizz to improve its webiste...it's still very buggy, behave erratically, in fact the site is not design by security unfortunately

    At some points, i could see someone else account right after signing off...even though i could not logging in !! a serious security issue ! I will report that to fizz

    law 25 and bill 64 are coming very soon, forcing businesses to properly handle users personal data: good news

  • Whizz
    Whizz Posts: 23,045 admin
    edited August 2023

    Hello kingTheod

    I know that we, the moderators, don't usually intervene with official on posts made in the "Break Room" however what you are saying raised my eyebrow.

    Can you reach out to us on our Live Chat or through the Private Message function in the community, whichever you prefer the most, and give us a bit more details about this issue, please? I'd like to look more into it.

    https://fizz.ca/en/support for the live chat.

    Have a good one!
    -Paul

  • Smilemars
    Smilemars Posts: 156 ✭✭

    can you be more specific on “and if you live outside Quebec, expect to pay hefty monthly charges”.

  • MoYe
    MoYe Posts: 655 ✭✭

    Good to know

  • kingTheod
    kingTheod Posts: 209 ✭✭

    no problem @Whizz

    I'll try to reach out to you thru live Chat

  • kingTheod
    kingTheod Posts: 209 ✭✭

    usually monthly cellphone bills are much higher outside of the province of Quebec...

    have you ever lived in Ontario or BC etc... they pay more than Quebecers

    most carriers operating in Quebec charge less here than in others provinces

    dont ask me why...

  • kingTheod
    kingTheod Posts: 209 ✭✭

    @Whizz I"m at the position 11 at the queue right now.

    will drop proof of my allegations with screenshots

    👑

  • kingTheod
    kingTheod Posts: 209 ✭✭
    edited August 2023

    @Whizz currently chatting with support now and adding details

  • swatt
    swatt Posts: 4,657 ✭✭
    Fizz is a good choice if you are a DIYer and appreciate your independence.
  • kingTheod
    kingTheod Posts: 209 ✭✭

    drawbacks ?

    if you find yourself in trouble with either your phone, network or wifi router, expect some delay for fixing your issues.

    QoS support is definitely Fizz's Achille kneels.

    forum may help but ...what happens if you are locked out of your account ???

  • MoYe
    MoYe Posts: 655 ✭✭

    Good to know

  • Smilemars
    Smilemars Posts: 156 ✭✭

    You can use the Canada wide option for your plan

  • Racoon
    Racoon Posts: 308 ✭✭

    Fizz prices are good, client support pays for it but it is ok if we pay less imo

  • Thierry C. #38944
    Thierry C. #38944 Posts: 235 ✭✭

    I like the prices but luckily i haven't had any major issues or anything needing immediate support and stuff because it might get a bit more difficult

  • E S.
    E S. Posts: 413 ✭✭

    If you’re grandfathered in, you get great prices. You get competitive prices for Canada / USA plans as well.

    Google is your friend.

    As this jabroni said, that’s for sure!

  • authorone
    authorone Posts: 97 ✭✭

    Compare the best Cell Phone plans in Quebec, Canada


  • Pascal
    Pascal Posts: 7,438 ✭✭

    Fizz is to top rated ☝️☝️☝️

This discussion has been closed.