Delete Mobile Plan

alg
alg Posts: 44 ✭✭
edited July 2023 in My Mobile

I noticed while navigating under My Account that my old mobile plans are listed there. Then I wondered if there was a way for me to remove or delete them from the section seeing as I will likely create a new one rather than reactivate them.

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,880 ✭✭
    edited July 2023

    Hi @alg

    your old plan should be there for 3 years, you can create new plan without any problem


    After you cancel your plan, you will still have access to your Fizz account. All information about your plan — including your transaction history and payments — will be kept for three years.


    source: https://fizz.ca/en/faq/unsubscribe#1

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,753 ✭✭

    As @Jess_i88b6 said, no need to cancel them... they can stay there and you can open a new one nonetheless

  • elena code xzi4t
    elena code xzi4t Posts: 8,450 ✭✭

    I have only one, you cannot hide it?

  • tracyberge
    tracyberge Posts: 1 ✭✭
    edited July 2023

    @Donkey Kong You can still create new ones without having to destroy them, destroying it will be time consuming and unnecessary.

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