24Hour unlimited wifi not working!!!
Best Answer
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Hi @Carll
Other users had the same problem, it seems randomly :(
please take some screenshot of your data usage and contact the support
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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Answers
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You can maybe keep some evidence: screenshots and contact support to enquire, here is the link:
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another user that didn't work
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Maybe @Whizz can take a look?
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It seems like you're not the only one... better contact customer service and show them some screenshots
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Hello Carll,
Thank you for opening this thread.
After verifying your account I have noticed that you contacted us in private and the situation was resolved with our technical team.
If you have any other questions you can contact us anytime in private from this link: https://fizz.ca/en/support or any of our FAQs.
I wish you a great day,
-Georgian0
