Solution Hub not working?
I've tried to go to solution up to ask a question but it didn't seem to work. Anybody at that problem also?
Answers
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Hi
Probably the question was closed, therefore, you cannot answer it anymore
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you must ask to speak with a support person the robot will transfer you
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If you have problem with the chat, try to use the browser in incognito and/or clean the cache and cookies
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Hello 👋
(After you follow the suggestions, of the other members above )
Can it be that your where not logged on?
https://fizz.ca/en/faq/how-do-i-post-a-question#1
Try to log on and reframe your question again!
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The chat is always trial and error for me: have to switch between a couple browsers until one works.
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Usually chat works fine for me in Chrome.
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Hello there Refcode9TNXQ
What the members suggested is good however there are other ways to reach out to us. We also have Messenger, WhatsApp and Instagram as ways of contact.You will only need to ask that you want to speak with a customer support agent along with adding the reason you need help. The latter is more for convenience as they will be able to see the request.
I'll keep this post open so that you can tell us if you managed to do it.
Have a good one! 🖖
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Are you talking about the chat or the forum? Sorry but I didn't get it... If it's the chat as other users suggested, you should try in incognito mode otherwise for the forum, if you were unable to comment a post probably it has been closed already. If you wanted to create a new post, are you sure you are logged in?
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I always use Messenger to contact Fizz. Way easier and more reliable in my experience!
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You can try to clear the cookies, that could also help.
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Clear the cache
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Did you manage to solve your issue?
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