How come pay per use SMS is charged twice?
How come pay per use SMS is charged twice?
Destination number is 438 area code. I'm in Montreal with Canada coverage.
I sent only one SMS from an iPhone to an Android phone. Total 93 characters. It contains emoji not sure if this is the reason?
Best Answer
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Hello catostrichpeaceful,
Thank you for being part of the Fizz community!
I verified your account. Indeed if the total characters are 93 + a few emojis the limit for 1 SMS wasn't reached, reason why I opened a ticket for our technical team to verify on their end what happened. You can find the ticket in your Fizz account at: My plans -> My tickets and once it will be resolved, we will inform you via email as well.
I am counting on your understanding and I wish you a good day,
-Georgian0
Answers
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we can't see well but it's only once that I see
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It's twice. Please the date and time on the left hand side of the screenshot
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You need to contact customer support, we are all users here.
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yes but on the left you have circled in red my where it is mark detail just a billed sms
if not contact the support
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