Will my fizz plan ( Canada-US) of both voice and data work in Metropolitan Atlanta area please?
Best Answer
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Theoretically yes, but depends on when you joined Fizz.
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Answers
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Hi @Anadult
Fizz use T-Mobile or ATT signal
However, this depends on when you have activated your plan.
As of July 2022, if you are travelling in the United States, including Puerto Rico and the U.S. Virgin Islands, only the LTE network is available. This means that until springtime 2023, calling may not be possible based on your situation.
When will this issue be resolved?
All depends on your situation.
> If you became a mobile member BEFORE March 16, 2022.
Calling will be possible again by spring 2023 when Fizz offers VoLTE on its own network. At that time, using a VoLTE certified phone updated with the latest software update and activated with a VoLTE compatible SIM card will allow you to make calls when in the United States.
> If you became a mobile member ON or AFTER March 16, 2022.
Your plan should already be activated with a VoLTE compatible SIM card. If you are using a VoLTE-certified phone updated with the latest software update, calls and texts will work in the U.S. If it is not, you will only have access to your mobile data.
See the list of certified phones
Source: https://fizz.ca/en/faq/why-do-some-calls-and-texts-when-us-not-work
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Have a nice trip!
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Hello Anadult !
We also recently added Verizon as a data, SMS and VoLTE partner in the US (your device will switch automatically when our other partners' signal is not available)
It seems that all the conditions are met in your profile to be able to roam and call 🛫.
For our beloved Fizzlers whose number was activated before march 16th 2022 on a Quebec or Canada plan and using a VoLTE certified device, we continue to migrate their number to the new switch and capacity is increasing. All Canada-US plans should be migrated by the end of this week.
Have a nice trip 🤗
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Everyone will be migrated by the end of the week? That's great news! Thank you for letting us know
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Existing Canada-US plans, but we are still migrating other plans too so they will be able to use their wallet.
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Oh ok I misunderstood! Thank you!
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Not everyone will be migrated by the end of the week, only users who have Canada-US plans. All others are in the queue 😄.
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Yeah, I misunderstood indeed! Let's hope it will not take to much for the rest of us
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