Modem gateway DHCP was improperly configured after factory reset

Alexandros
Alexandros Posts: 2 ✭✭
edited April 2023 in Internet

Hello! I've been having issues with my internet connection ever since i upgraded to the 200Mbps plan.

The internet would occasionally drop for a few seconds every minute, making internet browsing, gaming, streaming, etc. a pain. Then, towards 1:00 AM, the router would lose connection for a good while. This would persist after changing the coaxial cable, changing modem location, a factory reset, and even after the involvment of a Videotron technician sent by Fizz.

Thankfully, I think I've found the source of the issue.

The modem (CODA-4680-FIZ (2A)) was giving the local ip 192.168.0.10 to multiple devices at the same time, either through ethernet or wifi. the DHCP range, by default, was 0.10 - 0.200.

Changing the range manually seems to have fixed DHCP, but i'd rather use static IPs from now on, at least until the issue is fixed in the gateway's firmware.

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,911 ✭✭
    edited April 2023 Answer ✓

    Hi @Alexandros

    If you tried the factory reset, it is strange . Did you logged in the browser interface and change the Leasing time?

    Usually this is a day or weeks

    Screenshot 2023-04-04 at 2.29.22 PM.png


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