Points counting Error
Answers
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Nope, and I’m pretty sure there won’t be any…
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here too more news
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I asked for escalation for mine.
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Well if Fizz is actually violating the law and people complain about it, the OPC will have to care as their sole purpose is to enforce said law. If they take action against lil mom & pop shops, I don't see why they wouldn't take action against a big company with thousands of clients...
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In any case, if they don't take action for some reason despite complaints, there's the public denunciation option via tv shows like "La facture".
That said, the first step would be to figure out how many people got their points messed up with. Or more precisely, the real problem being how many people opened a ticket for that reason and were not given their points back for some obscure reason...
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How did you do that exactly? Let us know how it ends up…
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Just contacted support by chat and asked to escalate my ticket.
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good idea,,,,,,
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Let's all do that.
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Yes I will
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No news on my end. I'm pretty sure they will wait like a week and after that close the ticket just like before with the same standard -template answer.
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Don't hold your breath on that - the results will be the same: they will just close the ticket.
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At this point you understand why so many good users left the forum or even fizz.
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But since they took unilateral my points i think that i need to take them back bu posting a lot of short messages on the forum 😂
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Just like this!
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Let's took our points back!
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three points of the message chuit has 2833 message to recover my points 😂
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Lol! That's a good one!
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But to be honest, this situation is really sad.
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yes very sad okay
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We sound like members of the MAGA crowd!!
Stop the steal!! 😂
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Do insurance pay for the theft of points?😂
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Good point.
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We need to stop them doing this. I will continue to reopen my ticket.
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if I'm not mistaken the tiket automatically closes in three months
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Wasn’t aware of that..
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Hahahaha! Let me know if yours does!
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I need to give them a call 😂😂😂
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Probably, it was just an April's fool joke... they will give all of you your points back soon 😅
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Apparently not. Just got this copy-paste answer starting with "Great news...". What a joke @Whizz.
I went ahead and reopened my ticket asking for proofs, etc.
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his arrival on March 28 too early for April Fools
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Yeah, it goes without saying, that’s really great news!
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Got another "very informative" reply from Fizz. It's literally like this, not me who hides the text 🤦♂️
@Whizz take this seriously, do you have adequate agents?
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no no oof seriously 🙈
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This is embarrassing...
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I don’t see where’s the problem with a Fizz agent who wants you to have a lovely night… 😂
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its 4000 points for reading the text 😂
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Hahaha, made my day😂
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Hahaha! Very funny!! 😂
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Every time I want to laugh a bit I open this thread! You guys never disappoint! 😅
I really admire how you guys laugh about it, even though they stole your points!
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better to laugh than to cry
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Ahh, good point. Now I got it why that text was black 🤣🤣🤣.
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is good ,,,,,😂 Derr
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Well said!!
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No news for me except copy-paste answers that they are "working".
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No news for me neither, nothing since March 28th
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Chat with them and ask for escalation.
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They say they are still working on it
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nothing for me either!
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Don't give up guys.
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