VoLTE SIM card
Hello, I have an iPhone 13 mini but my Fizz SIM card does not have the red lighting icon on it.
How do I get a newer SIM card to replace the one I have? Do I need to? Here is screen shot of the setting I have.
Best Answer
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What is VoLTE
VoLTE stands for Voice over LTE network, which basically means a phone call will use the LTE network.
But what’s LTE you ask?
Great question. LTE stands for Long Term Evolution. It’s basically an evolution of the norms for mobile services.
The advantages of VoLTE
Using a VoLTE compatible SIM card with your Fizz mobile plan means you'll be ahead of the game and ready for VoLTE when it becomes available on Fizz's network.
You’re already using our ultrafast and vast LTE network when you use data with your mobile plan. The opportunity to use the LTE network for your calls means:
Improved sound quality for your calls.
Faster routing of your calls, meaning the delay for the phone to ring at the other end will be shorter.
Source:
https://fizz.ca/en/faq/why-volte-important
In case you still didn't received the free VoLTE SIMs, please contact customer support in private in order to resolve this.
You can open chat directly from this link: https://fizz.ca/en/faq/resolving-issues
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Answers
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In order to ask for the new card you need to click on this link https://zone.fizz.ca/dce/customer-ui-prod/simcard/free-order?step=quantity
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Hello Francois !
We have been informed that this error with the VoLTE toggle should be removed with iOS 16.4 next release for all certified iPhone models. But the VoLTE feature is correctly supported as long as your carrier bundle is Fizz 53.0
Have a great day !
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And by the time I answered, I realized that Apple pushed 16.4 to production so I updated my phone and yes the error is gone :)
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