Is it possible to use a Fizz internet connection for Helix TV?

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Freune
Freune Posts: 2 ✭✭
edited March 2023 in Internet

Hello everyone,

The question, I think, is pretty straight forward. Has anyone here tried to use the Helix TV services over a Fizz internet connection ?

I would like to think that it's possible since Fizz is a Videotron company, going over their infrastructure but I can'T seem to find a recent answer to that specific question on Google.


Thanks

Best Answer

  • Whizz
    Whizz Posts: 19,096 admin
    Answer ✓
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    Hello Freune,

    Thank you for being part of the Fizz community!
    As the Helix TV is a service provided by Videotron, we aren't able to assist you with this situation, my advise is to contact Videotron, they will know for sure if some providers are or not compatible with Helix TV. From our end, there isn't any restriction so everything depends on their requirements. 

    I am counting on your understanding and I wish you a great day,
    -Georgian

Answers

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 6,776 ✭✭
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    don't think its working

  • Jess_i88b6
    Jess_i88b6 Posts: 13,037 ✭✭
    edited March 2023
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    Hi @Freune

    Sorry I used the wrong language, in my previous message

    I reported the post to the support to have it removed please @Whizz . Sorry again


    You should contact the Vidéotron support, since are 2 different networks

  • Freune
    Freune Posts: 2 ✭✭
    edited March 2023
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    @Jessy_ref_i88b6 Don't worry about the language 😉 aux dernières nouvelles, il y a 2 langues officielles ici.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,037 ✭✭
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    @Freune

    It is a question of respect for the forum too

  • Derr
    Derr Posts: 5,442 ✭✭
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    I don’t think it’s possible

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 5,643 ✭✭
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    I never tried but I highly doubt it

This discussion has been closed.

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