Fizz web site keeps re-loading
any idea why the fizz.ca web site constantly re-loads? I'm running Win 10 Home on a DEll. This has never happened before. I've tried re-booting both the PC and the router/modem.
Glenn
Best Answer
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Hello there @Glenn56 !
Glad to hear that you have managed to solve the constant reloading issue.
If it ever comes back, I would recommend to try looking into the cookies, turn off any adblockers that run on said browser and then try with another browser. When you try with another browser I would also suggest to look into the settings and make a comparison so that next time resetting the settings of your default browser won't be the only choice.
Have a good one!
-Paul
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Answers
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Hi @Glenn56
Can you please try to use your browser in private mode?
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That actually did work! what now?
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Hi @Glenn56
I tried, I didn't have any problem
Can you try a different browser?
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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Ya, it works using Chrome.......
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Did you try to clear the browser’s cache? Clearing cookies (from Fizz at least) could help too.
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Hi @Glenn56
Which browser did you use before? Do you have any ad blocker or similar?
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I've been using Edge all along.....
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OK I fixed it..... I reset Edge to initial settings and all is good.
Thanks for all the suggestions
Glenn
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Whenever something like this happens, you just have to clear your cache.
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That actually didn't work. I had to reset all settings to default.
Glenn
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