Fizz web site keeps re-loading
any idea why the fizz.ca web site constantly re-loads? I'm running Win 10 Home on a DEll. This has never happened before. I've tried re-booting both the PC and the router/modem.
Whizz Posts: 16,188
Hello there @Glenn56 !
Glad to hear that you have managed to solve the constant reloading issue.
If it ever comes back, I would recommend to try looking into the cookies, turn off any adblockers that run on said browser and then try with another browser. When you try with another browser I would also suggest to look into the settings and make a comparison so that next time resetting the settings of your default browser won't be the only choice.
Have a good one!
Can you please try to use your browser in private mode?2
That actually did work! what now?0
I tried, I didn't have any problem
Can you try a different browser?
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/0
Ya, it works using Chrome.......0
Did you try to clear the browser’s cache? Clearing cookies (from Fizz at least) could help too.0
Which browser did you use before? Do you have any ad blocker or similar?0
I've been using Edge all along.....0
OK I fixed it..... I reset Edge to initial settings and all is good.
Thanks for all the suggestions
Whenever something like this happens, you just have to clear your cache.0
That actually didn't work. I had to reset all settings to default.