Modem rebooting census.
My problem started back in June 2022. The first modem started rebooting several times a day. After a week the modem just stopped connecting automatically so I had to power cycle it in order to get internet connection. Since June the modem has been replaced 3 times, the wall connector, the patch cable and the cable between the tech room and my apartment have been also replaced. The problem still axist. The modem reboots several time a day. The technician showed me his device with my disconnect logs. Not a day without 2 or 3 disconnects.
How many Fizz customers have the same issue with the modem rebooting daily?
How many times Fizz will replace the modem and how many tech visits is needed to find a solution for a connection issue?
Could be this issue related to Internet Speed Management that affects 120 and 200 MB/s plans?
Should I downgrade to 60 MB plan to get rid of ISM?
Please do not start with receptacles and power bars because everything was checked and no problems were found.