Hi, my wifi is currently not working. I plugged in the ethernet cable but the lights are all green now. Normally, when I use wifi, the 2nd and 3rd lights are blue.
What can I do to use the ethernet cable?
Thanks in advance for your support.
There were some firmware upgrades pushed to our modems. For me it was yesterday. Maybe it worth to reset your modem to its factory settings?
Thanks, I will try this tomorrow!
Hello Theresa, Thank you for being part of our community!Following the verifications in our tools, since yesterday I see that all the signals of your modem are in the normal parameters. If you still encounter issues with the connection, you can contact us anytime in private following the steps from this link in order to make further verifications: https://fizz.ca/en/supportI wish you a great day,-Georgian