Activation pending
Best Answer
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Hello Ramzal,
I am sorry to hear about this situation.
I can see that a ticket was escalated to verify what caused this.
You will be able to see the progress from My settings > my tickets.
As soon as we have any updates we will contact you right away via e-mail.
Have a lovely day,
-Alex0
Answers
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Hi,
Did you perform a new # request from Fizz or transfer from another provider?
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It is a new request
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Hi, did you follow the procedures to activate your new SIM card?
There are three (3) ways to get to the SIM card activation page:
- Log into your Fizz account, and go under Overview. Select Get started in the create your plan tile. There, you’ll have the opportunity to activate your SIM card.
or
- In the fizz.ca menu bar, click on Mobile/Activate my SIM.
or
- Enter fizz.ca/activate directly into the address bar of your web browser.
Once there, simply enter the activation code on your SIM card in the field provided.
https://fizz.ca/en/faq/activate
If so, and it doesn't work, contact customer service, by opening this link: https://fizz.ca/en/faq/resolving-issues
and just scroll down until you see the green bubble with a question mark which you click on, then a second click to start your session.
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