Internet is down

Renat K. #26171
Renat K. #26171 Posts: 2 ✭✭
edited October 2022 in Internet

Hello, my internet is down for 1 hour, tried to reboot my modem, does not help. Somebody experiencing same problem?

Best Answer

  • Whizz
    Whizz Posts: 23,502 admin
    Answer ✓

    Hello Renat K. #26171,

    I am sorry to hear about this situation.
    I can see that at the moment your service is being affected by a local maintenance work that started around 2:15 PM.
    We do not have an estimated time provided, however, I can assure you our team is already working on it and the connection will be restored as soon as possible.

    Have a lovely day,
    -Alex

Answers

  • Linux
    Linux Posts: 22 ✭✭
    edited October 2022

    Hello,

    Everything is working fine at home today for me...

    Have you checked all your cables are well plugged behind the modem ? Are you modem' lights on/blinking ?

    Have you checked this page for solutions: https://fizz.ca/en/solutions/wifimodem ?

    Thank you,

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