Hello, I bought 60 min international calls for my fizz, but I cannot make calls?

Shidan
Shidan Posts: 1 ✭✭
edited September 2022 in My Mobile

Hello, I bought 60 min international calls for my fizz, but I cannot make calls?

Best Answer

  • Whizz
    Whizz Posts: 19,078 admin
    Answer ✓

    Hello hello Shidan !

    I have taken a glimpse into your account and could see that you have used up some of the minutes for your add-on ever since you bought them. 

    If you are still having a hard time with the add-on I'd like to invite you to contact us on our official chat room to see what we can do for you in this case. 

    To access it make sure that you are logged into your account first and foremost and access the FAQ page that I will link down below for you. Once on it, there's going to be a small green circle at the lower right corner of the page. Click it and select the last option on the bottom to open up a chat room. After that, a colleague of mine will come to you.

    FAQ: I can’t make any calls on my phone. Why? | Fizz

    Have a good one!
    -Paul

Answers

  • Olic
    Olic Posts: 819 ✭✭

    Do you use international dialing correctly? "+ country code..." or "011 country code..."? What is the message you get?

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