How can I have service in my phone using the fizz card?

Sgs
Sgs Posts: 4 ✭✭
edited September 2022 in Internet

I have created my plan a few times, and two of them where supposed to be accepted but I still have no service in my phone and no fizz email received. I've spent the whole morning trying to solve this, but it seems impossible. Please help

Best Answer

  • Whizz
    Whizz Posts: 23,113 admin
    Answer ✓

    Hello @Sgs ,


    Sorry to hear about the situation encountered.

    From what I see on your account, you managed to reach our colleagues on Live chat , and the situation was resolved.

    We apologize for the long waiting times since our team is facing quite many contacts in the recent period but your patience was appreciated.


    In such cases like yours, https://fizz.ca/en/faq/why-does-my-phone-say-emergency-calls-only follow the details found here.


    Have a fine day,

    -Raul

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