How can I have service in my phone using the fizz card?

Sgs

I have created my plan a few times, and two of them where supposed to be accepted but I still have no service in my phone and no fizz email received. I've spent the whole morning trying to solve this, but it seems impossible. Please help

Whizz

Hello @Sgs ,

Sorry to hear about the situation encountered.

From what I see on your account, you managed to reach our colleagues on Live chat , and the situation was resolved.

We apologize for the long waiting times since our team is facing quite many contacts in the recent period but your patience was appreciated.

In such cases like yours, https://fizz.ca/en/faq/why-does-my-phone-say-emergency-calls-only follow the details found here.

Have a fine day,

-Raul

Olic

On your Fizz portal, do you see the plans?

Do you always use the same SIM?

Here are the steps to follow :

https://fizz.ca/en/faq/activate

If it doesn't work :

To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.

You can also use :

Twitter: https://mobile.twitter.com/fizz_ca

Facebook: https://www.facebook.com/fizzca/

Whatsapp: (438) 393-5814

Sgs

No, I don't see the plans. But the payment is supposed to be done twice