Can't activate sim card.
I would like to activate my new sim card and everytime I try to do it on the last step I get the following error. Unfortunately, we couldn't save your previous selection. Please resubmit your order.
Best Answer
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Hello Alexandraspace ,
Thank you for being part of the Fizz community!
Following the verifications, I see that you contacted us on September 4 and we changed the SIM card.
Do not hesitate to contact us in private for any other questions, following the steps from this link: https://fizz.ca/en/support
Have a great day,
-Georgian0
Answers
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Wait a few days and try again. Several people have had problems doing the activation for a week. If you still don't succeed within a few days, you will need to contact Fizz. They are very busy right now, precisely because of these activation problems. You will have to be patient.
To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.
You can also use :
Twitter: https://mobile.twitter.com/fizz_ca
Facebook: https://www.facebook.com/fizzca/
Whatsapp: (438) 393-5814
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You can also try a different Browser, or reboot your computer.
There is an issue with activating the new SIM cards.
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