How do I subscribe to home internet?

graemeb
graemeb Posts: 2 ✭✭
edited October 2022 in Internet

Every time I try to select an internet plan, I am redirected to a site that cannot be reached.


Screen Shot 2022-08-24 at 1.19.29 PM.png


Best Answer

  • Whizz
    Whizz Posts: 22,974 admin
    Answer ✓

    Hello @graemeb ,


    Sorry to hear that you had issues with placing a subscription order!


    In such cases, we kindly advise you to reach us on Live chat, as also making sure you follow the details found here : https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet

    Verifying your account, we could also see that you managed to successfully place your Internet subscription order, as we apologize for any possible inconvenience in the meantime.


    Have a good one,

    -Raul

Answers

  • Tonyheb
    Tonyheb Posts: 36 ✭✭

    Have you tried logging in before?

    Works for me when logged in.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,852 ✭✭

    Hi @graemeb

    Please check your antivirus and try with a different browser

    Try to go here https://zone.fizz.ca/ and from there see if it makes a difference

  • philippe C. 54783
    philippe C. 54783 Posts: 12 ✭✭

    The fizz website is terrible.

    Half the links on there won't work.

    You can't add a credit card.

    You can't pay for extra data.

    the "file a complaint" button is also broken.

    The chat feature is also utterly bugged.

This discussion has been closed.

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