How does it work when you receive a phone call when abroad?
Hey, I'm currently in Brazil and I'm still receiving SMS text and phone call. From my research receiving text is free but what about phone call if I pick it up? Will I get charge? I'm unable to find any information related to that anywhere.
I'm currently using the travel pack for South America but it only include data.
Best Answer
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Hello @JeanMathieu ,
Technically speaking you won`t be charged, but it`s better to avoid any unpleasant situations so we advise you to stop answering the calls if possible, as it is currently impossible to make or receive calls while roaming.
You are a bit lucky in this case :D but just to avoid any issue, try to not make any more calls.
More details can be found here also : https://fizz.ca/en/faq/abcs-fizz-mobile-services
Have a good one,
Raul
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Answers
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Hi @JeanMathieu
You are not suppose to receive the calls, you are able only if you are using an APP
Fizz is a prepaid service, therefore, they cannot charge your account
You can check this page https://fizz.ca/en/faq/how-do-i-make-an-international-call-when-i-am-in-my-coverage-area
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So you are saying if I pick up those phone call I won't get charged? or even if I call someone since my phone call shouldn't work?
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