i managed to log in, I am stuck in the phone payment option I have chosen to pay now, and stuck rig
i managed to log in, I am stuck in the phone payment option I have chosen to pay now, and stuck right there, why?
Best Answer
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Hi
No you do not. The website can be a bit finicky to use.
If you did not get to enter your payment information or you know that your credit card was not charged, then I suggest to restart the order process.
Please logoff, clear your browser cache, reboot your device, and try again.
Also make sure
- no browser extension blocks its appearance (ad blocker or plugins like "NoScript").
- to try in incognito mode
- JavaScript is enabled
- no VPN disables the rendering, some have pop-up/ad blockers
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/why-buy-phone-fizz and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Answers
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Hi George
For some problem whit Fizz website it might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.
You can try using another browser such as Firefox or internet explorer or a private browser
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Chatting is the only fast and efficient method because you interact directly with customer service
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do I have to be a computer wizard to pay for the phone?
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thank you for your help ooodbye
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