i managed to log in, I am stuck in the phone payment option I have chosen to pay now, and stuck rig

George R. #13995
George R. #13995 Posts: 6
edited August 2022 in Phones

i managed to log in, I am stuck in the phone payment option I have chosen to pay now, and stuck right there, why?

Best Answer

  • PF_Ref_D2U9A
    PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 3,951
    Answer ✓

    Hi

    No you do not. The website can be a bit finicky to use.

    If you did not get to enter your payment information or you know that your credit card was not charged, then I suggest to restart the order process.

    Please logoff, clear your browser cache, reboot your device, and try again.

    Also make sure

    • no browser extension blocks its appearance (ad blocker or plugins like "NoScript").
    • to try in incognito mode
    • JavaScript is enabled
    • no VPN disables the rendering, some have pop-up/ad blockers


    If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/why-buy-phone-fizz and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

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