I want to see the details of the plan I selected but I dont find the manage plan button nowhere?
I also have problems setting my voicemail, it keep saying it does not reckognize my phone number
Best Answer
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Hello daniel_wolfskin921,
I am sorry for the situation you encountered,
I have verified the account under which you have your Community account and I could not find any plans.
In case you have a plan, but you forgot the email address under which you have activated it, I kindly recommend that you reach us in private to help you get access to it.
Furthermore, the error you hear is often due to the fact that you did not get the Voicemail in your plan.
To contact us in private, you can go to this link: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Once there, scroll down, find the "?" bubble, click on it and you will be able to select chat.
Thank you for your understanding!
I wish you a great day!
-Eugen0
Answers
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it's just just under my plans menu
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This is what I see
😖
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It looks like that you don't have a plan yet. Vasiok's answer is right.
Have you just subscribe to a mobile or internet plan ?
If so maybe wait untill tomorrow if things have uploaded.
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If it is not the case here's how for a mobile plan :
How to add a plan to your account:
- Go to Overview in your Fizz account.
- Click on Add a plan.
- On the next screen, click on Order a new SIM card (if you don’t already have one).
- Order and pay for a SIM card.
- When your SIM card arrives, Go to Activate my SIM Card.
- Enter the activation code on your SIM card in the field provided.
- Follow the process for creating a plan
Source : https://fizz.ca/en/faq/how-do-i-add-plan-to-my-account
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I have a plan damnit I can make and receive phonecalls text messages 12 gb of data for internet access when there is no wifi..... since wednesday. I want to check my plan to see if i forgot something. Coz I have difficulties setting my voicemail. Also want to check about video phonecalls.
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did you activated your SIM card? did you port your number and the procedure was successful?
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