Adjust plan is missing

Hi

Any change to your plan must be done by you (the member) on your account on fizz.ca. 

• How to change my mobile plan     ​​​​​
• How to change my Home Internet plan 

Important: A freeze period is in effect 108 hours (4.5 days) before the end of your payment cycle, during which time no changes can be made to your plan. 

Important: Any change to your plan must therefore be submitted 108 hours (4.5 days) before the end of your payment cycle to come into effect at the beginning of your next payment cycle. Not respecting this delay means changing your plan will be impossible and you will have to wait for the next payment cycle.  

source - https://fizz.ca/en/plan-change-policy

If there is any unexplained issue, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814