Upgrades Data Rollover
Hello!
The legal notes specify that during a payment cycle, the unused data from the mobile plan can be used within 60 days following the end of a payment cycle. and it also says that this excludes Add-Ons, gifted data and bonuses included in the My Rewards program without exception.
However, Fizz also indicates here that an upgrade gets the same preferential treatment as your plan; As such, if you activate a mobile data upgrade on your plan and you don’t use all its data within a payment cycle, the unused data will get rolled over to the next month.
So which statement is correct?
Best Answers
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Hi Mahdi,
in my experience, this is exactly what is true of this situation:
If you have leftover mobile data from a perk, it won’t be rolled over to the next month once your payment cycle ends. Only unused data included in your mobile plan or in an upgrade will be rolled over.
Source: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
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Thank you @Dapfizzer
In that case, I think that the legal notes should be updated.
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