Why was I charged another month..?

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patrix
patrix Posts: 8 ✭✭
in About my account

I've ended my membership and you still charged me for another month...??? WTF.!?!?!?!

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  • patrix
    patrix Posts: 8 ✭✭
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    Your Service SUX BIG TIME...!!!!!!

  • patrix
    patrix Posts: 8 ✭✭
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    Cant get anyone to help when I need it and the Fizz site just gives me the run around to re-sign in all the time when i ask for help or chat....

  • patrix
    patrix Posts: 8 ✭✭
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    This company for internet service is the worst ever, no human contact just a damn email message or chat and then if were at least quick and easy to get help it would be better...

  • Vasiok
    Vasiok Posts: 1,337 ✭✭
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    I think you should open a ticket for this. Here we are simply users like you and we won't be able to help you. But i understand your frustrations.

    Good luck and take care!

  • swatt
    swatt Posts: 3,611 ✭✭
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    Hello @patrix

    First of all, open a ticket with the support service : https://fizz.ca/en/support#gsc.tab=0

    Then, keep all the information collected and contact your financial institution. They will be able to help you especially if you have used a credit card.

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