Activation Pending

Honorio
Honorio Posts: 2 ✭✭
edited May 2022 in My Mobile

Hi

Phone Appears as "Activation Pending" even though I am able to make and receive calls

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 12,944 ✭✭

    Hi @Honorio

    This weekend Fizz did some updates, this can be related to your situation.

    If I am in you, I will wait a day or two and if the situation is not solved, I will contact the support.

    This can be a problem when you will need a referral code to reference some friends or if you need to modify your plan.

    You can chat in direct

       •   Sign into your account

        •    Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

       •   Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

       •   Choose the option 💬 chat

       •   If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    Whatsapp: (438) 393-5814

    By private message on Twitter: https://mobile.twitter.com/fizz_ca

    By private message on Facebook: https://www.facebook.com/fizzca/

  • magic_channel
    magic_channel Posts: 107 ✭✭

    try to refresh page

  • Honorio
    Honorio Posts: 2 ✭✭

    Refresh page did not fix the issue

  • Whizz
    Whizz Posts: 18,805 admin

    Hi @Honorio ,

    Thank you for letting us know about the matter.

    I can see that the transfer was completed since May 23rd and the number in question is active and running.

    Thank you for your consideration and have a good one!

    Andrei

This discussion has been closed.