Fizz really sucks.
This is the 3rd time I ask about the same question which is: "My phone number is unrecognized when configuring my voicemail". This is happens after a reactivation of my account. I posted 3 questions and the answers are the same. My voicemail is activated in my account and I am trying to save it but the message says that there are nothing to save. I am trying to find the DAMN bubble where I can chat with someone but no F.....g bubble anywhere. I am really fed up of trying to fix this issues but it getting me out patience.
Thanks for any help and a put a DAMN phone support for old peoples like me.
Thank you.
Best Answer
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Hello David H. #24217,
I am sorry to hear about this.
I just verified your plan again and you do not have the voicemail option added.
You can verify this from your Fizz account, My plans > manage plan, and also from your Service Agreement.
The voicemail is not a free option you, have to add it when you create the plan in order to benefit from it.
I recommend making a plan change to add this option.
Here you can find more information about this: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
Have a lovely day,
-Alex0
Answers
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Hello @David H. #24217, there is another way to request support, the Contact Form under My Settings in your account. This is by email, not the online Chat.
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