Plan transfer to another Fizz account
Hi all,
Situation:
I have 2 Fizz phone plans (2 different phone numbers) registered in my name. One account is mine, another one I created for my employee.
He has many, many things linked to that number. He is leaving the company and would like to keep his plan and his number. He is a Fizz client - home Internet registered to his name.
Now, his phone plan is visible and managed from my Fizz account. He can only perform very limited actions with the plan.
Question:
How can I transfer his phone plan and his phone number from MY name to HIS name? So he will get full control of his account and will be responsible for it. And I will have NO control of it at all.
This is a transfer from one Fizz client to another Fizz client.
Thank you! Hope someone can advise.
Answers
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Hi
You cannot transfer a plan directly from one Fizz account to another Fizz account.
You have to do it in 2 steps.
- Transfer the number to another provider.
- Transfer it back to another Fizz account
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Thanks for your reply.
It's very pity, but that's what I thought. Will do this way.
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Fyi Fizz is working on adding this feature, but for now, it is impossible.
Learn more here - https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-account
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I hope the future feature can keep all the perks and credit accumulated after the transfer.
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