Good day,
My problem is that i can't make calls, but i do receive them. Is it the same problem or is it different.
Roaming Calls and SMS USA
Whizz
Posts: 24,586 admin
Hello,
We are aware that some members cannot make or recieve calls and sms when roaming in the United states.
The issue has been raised and a dedicated team is currently working to address it. Fizz apologizes for the inconvenience this may be causing you.
Update:
Service has now been completely re-established since 24 hours. If you are still expieriencing some issues, please restart your phone. Fizz apologizes for the inconvenience this may have caused you.
Fizz Team
0
Comments
-
Good day,
My problem is that i can't make calls, but i do receive them. Is it the same problem or is it different.
0 -
Hello mymy2022,
I am sorry to hear about this.
In order to determine this, we will need more details.
If necessary, we will also escalate a ticket to our technical team.
Please reach contact us in private to investigate this further: https://fizz.ca/en/contact-us
Have a lovely day,
-Alex0 -
Thanks for the heads-up !
0 -
Same problem.
But at this time it should had been resolved for all the roaming in the USA.
1