Roaming Calls and SMS USA
Hello,
We are aware that some members cannot make or recieve calls and sms when roaming in the United states.
The issue has been raised and a dedicated team is currently working to address it. Fizz apologizes for the inconvenience this may be causing you.
Update:
Service has now been completely re-established since 24 hours. If you are still expieriencing some issues, please restart your phone. Fizz apologizes for the inconvenience this may have caused you.
Fizz Team
Comments
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Good day,
My problem is that i can't make calls, but i do receive them. Is it the same problem or is it different.
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Hello mymy2022,
I am sorry to hear about this.
In order to determine this, we will need more details.
If necessary, we will also escalate a ticket to our technical team.
Please reach contact us in private to investigate this further: https://fizz.ca/en/contact-us
Have a lovely day,
-Alex0 -
Thanks for the heads-up !
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Same problem.
But at this time it should had been resolved for all the roaming in the USA.
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