bying new cell

Andre M. #10162
Andre M. #10162 Posts: 4 ✭✭
edited March 2022 in Phones

if i purchase a new cell (from fizz) will my newly added add-ons follow my package?

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Answers

  • Andre M. #10162
    Andre M. #10162 Posts: 4 ✭✭

    Thank you !

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @Andre M. #10162


    If, however, you would like confirmation and precises answers about tha situation, and therefore would like to directly contact Fizz’s customer service team. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @Andre M. #10162


    You're welcome!

  • Hello @Andre M. #10162, as @Dapfizzer pointed out, the purchase of a device does not have any affect on your monthly plan, Fizz Wallet, add-ons, etc. Fizz has a decent selection of pre-owned and new devices at reasonable value prices with a 15-day return window and 6 or 12-months warranty for pre-owned and new, respectively. Fizz obtains its devices from its parent, Videotron and whatever devices its customers return/exchange, etc. Buying a pre-owned device from Fizz is good value if you want a quick and simple purchase.

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