voice mail not working , saying unknown number when check it.

Terry Tang
Terry Tang Posts: 3 ✭✭
edited February 2022 in My Mobile
I have no plan changed. It worked before, but not working recently. Must be a bug need fix.

Best Answer

  • Whizz
    Whizz Posts: 23,072 admin
    Answer ✓

    Hello Jesaidc,

    I am sorry for the situation encountered.
    Please contact us in private so we can be able to help further and find a solution. Here you can find the ways to reach us: https://fizz.ca/en/contact-us

    Have a great day!
    Adelina

Answers

  • Mike
    Mike Posts: 21,570 ✭✭

    Here how to contact them,probably is related to the problem that we had yesterday

     

    Contact fizz https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

  • DinoS
    DinoS Posts: 626 ✭✭
    If system still say unknown after you input number manually, then it's fizz side issue for sure.
  • Terry Tang
    Terry Tang Posts: 3 ✭✭
    Thanks all for the comments. I didnt realize this voice mail issue until early last week, which is before yesterdays' Fizz service down. I did input phone number manually many times when checking voice mail. Always replied with "unknown number". Will have to contact Fizz technical support.
  • Jesaidc
    Jesaidc Posts: 2 ✭✭

    I have problems since I got my card, all the time it says unknown number, I can't hear my voice messages. I like their service but the fact that it doesn't solve my problems, I have to think to search another company.

    I need my voice mail because Im a self employé and many People leave message and I can't do that.

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