text message count

eric N. #39105
eric N. #39105 Posts: 6
edited February 19 in My Mobile

Hi everyone, I purchased a 200 text msg add on for one of my numbers. just wondering if there is a way to see the actual number of text messages sent or is it always just a green bar on the screen "estimating" usage. Thanks.


Best Answer

  • Dapfizzer
    Dapfizzer 🎯 💲 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 💲 🎯Posts: 10,185
    Answer ✓

    @eric N. #39105


    Hi Eric,

    the gauge with the green bar is the only calculation measure currently present in your Fizz account, indeed.

Answers

  • wow, is there any way to make a suggestion to have that changed?

  • Dapfizzer
    Dapfizzer 🎯 💲 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 💲 🎯Posts: 10,185

    @eric N. #39105


    By contacting Fizz’s support team directly you can suggest it, since several innovations have been suggested by subscribers to make the Fizz experience more enjoyable. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Hello @eric N. #39105, as @Dapfizzer wrote, it is a gauge, not a counter. An alternate method of making a suggestion is to mention @Whizz and suggest that their team look in to having a counter in your account instead of the approximation gauge. To contact Fizz directly and make your request is to log in, go to My Settings, Contact Form and submit, this exchange occurs over the email address registered on your account. Best of luck.

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