Bought add-on for international calls that I didn't use
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mkljohnson
Posts: 3 ✭✭
I bought an add for calls to USA that I didn't use. How do I get a refund?
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Answers
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Hello, I don't think Fizz would offer a refund. It is a pre-paid service, same goes for any add-on...use it or lose it.
- but go to My Settings, Contact Form and submit a request.
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Hello @mkljohnson
like Clive I think you cannot have money back because of change of mind.
Also another member reports the same results having discussed this with Fizz. Source: https://forum.fizz.ca/en/discussion/2094924/cancel-a-add-on
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You cannot get a refund for an add-on. Sorry, but it is Fizz's policy.
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