If I transfer my phone number which is part of a family plan will it transfer that number on the plan only? Also I want to make sure the plan will not be cancelled if there are other family members on it when I transfer my number.
Hello Bianca_123,
Glad to see your interest in Fizz services.
If there are multiple lines active on that account only the line you will select will be transferred.
Here you can find more information about this process if necessary: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
Feel free to contact our support team if you have further questions or if you need assistance with the tranfer.
Have a lovely day,
-Alex
Hi Bianca,
Only your plan, it's the number who is transfert so the other will stay where they are.
Take a look of this link and you will understand you can just transfert your number
Good evening
Hi Bianca,
you don’t have to worry if it’s not the plan holder account, there will be no worry for other plans.
this week
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