Transferring a phone number

Bianca_123
Bianca_123 Posts: 1 ✭✭
edited January 2022 in Welcome and join

If I transfer my phone number which is part of a family plan will it transfer that number on the plan only? Also I want to make sure the plan will not be cancelled if there are other family members on it when I transfer my number.

Best Answer

  • Whizz
    Whizz Posts: 23,012 admin
    Answer ✓

    Hello Bianca_123,

    Glad to see your interest in Fizz services.  
    If there are multiple lines active on that account only the line you will select will be transferred.
    Here you can find more information about this process if necessary: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
    Feel free to contact our support team if you have further questions or if you need assistance with the tranfer.

    Have a lovely day,
    -Alex

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