How do I contact FIZZ?

Elizabeth J. #17914
Elizabeth J. #17914 Posts: 5 ✭✭
edited January 2022 in My Mobile

I don't see where the question mark is to contact FIZZ directly. Can someone point me in the right direction?

My phone is saying calls are barred. I reset it to factory settings but still this problem persists.

Best Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    Answer ✓

    @Elizabeth J. #17914


    Hi Elizabeth,

    this is the way to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Whizz
    Whizz Posts: 23,072 admin
    Answer ✓

    Hello Elizabeth J. #17914,

    I am sorry to hear about this situation.
    I can see that you manage to contact our support team and a ticket was already escalated for this situation.
    You will be contacted via e-mail as soon as we have any updates. 

    Have a lovely day,
    -Alex

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